Murano Glass Forum

Broken chandelier trunk

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Hi, I have received your fabulous chandelier (mgs-1204/9AS, amber colour, 9 lights). Unfortunately the trunk was cracked when the worker tried to fix it on the ceiling (please see photo attached). Could you please let me know if this part could be replaced and how much would it cost?

Many thanks!
  • Forum photo

Messages

Dear Charmaine,
We are really sorry for the delayed answer caused due to a technical error in the forum that has not sent us a notification.

We will send a new mace part without additional cost.

Best Regards,
MGS Staff

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