Chandeliers, Illuminations and sculptures in artistic glass

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example: red chandelier; or: sy-1447

Informations

Supplier’s Details:

M.G.S. di Carrara Alessandro
Via A. Palladio 24/1
30175 Marghera (Venice) ITALY

Phone: +39 41 8622 -641 -642 (info in italian language from Italy)
Fax: +39 41 8620980 (fax from Italy)
Mobile phone: +39 338 9701967 (info in italian language from Italy)
Mobile phone: +39 338 5976710 (info in italian language from Italy)
Phone: +44 1372422160 (info in english language from UK)

Mail: info@muranoglass-shop.com
P.IVA 03508080276

Characteristics Of The Sold Assets:

Glass made objects: sculptures, glasses, chandeliers, lamps, various decorative objects, etc. as from catalogs.

Right Of Withdraw:

The customer has the right to recede from the contract without any charge within the term of 10 days from the day of the receiving of the items. The integral material will have to be sent back inside the original package within 10 days from the day of receiving. Shipment expenses and the responsibility of the returning shipment are belong to the customer (the shipment will have obligatorily to be insured and equipped with a customer’s declaration). If the customer means to make use of the right of withdraw, he will have to communicate it in the shortest possible time (not beyond the 10 days) by e-mail or post-mail and before proceeding with the shipment.

Evasion Of The Order:

All our articles are exclusive to you and made by hand from our masters “Vetrai of Murano”, for this reason we will proceed with the making of your ordered item that will be ready in the shortest possible time: (From 10 to 40 days in the case of chandeliers, particularly sophisticated sculptures or mirrors and furnitures). In case the articles is available in stock, the order will be sent as soon as possible.

Customs Charges:

In some of the countries it will be possible that the customer will have to pay the customs duties. We suggest you to get relative information from your nearest responsible authority.

Shipments Charges:

The costs of shipments are calculated at the moment of the purchase by the use of the "SHOPPING BASKET" option; the cost might change according to the weight and the volume of the package. However, the cost will be approximately calculated taking into consideration such variable details.

Packages:

Our goods are packaged by specialists with materials as by law enacted, so to guarantee a safe delivery. At the delivery time it is necessary to check that the packages are in good conditions: clean and without scratch. In the adverse case, before signing the delivery note, it is necessary to append on the same wording accepting with reserve and consequently advise us writing at: info@muranoglass-shop.com attaching a picture of the packs still closed.

After having collected the goods it is also necessary to check the inside conditions, maximum within five days from the receiving of the packs. In the case of bad conditions of the products, it will be necessary to send us an e-mail at the address: info@muranoglass-shop.com highlighting which damages were found and attaching one or more pictures of the broken parts with corresponding measures. Without pictures we can not proceed with the delivery of the new parts.

Assemblying Instructions:

Some of our products travel unassembled due to security reason and saving adverse indications. The assembling and wiring costs are all-depending to the customer. In the case of items that require electric wiring, the operation of an expert is suggested. The M.G.S. does not take responsibility for the incorrect assembling and wiring of our products.

Shipping And Delivery Times:

The goods will be ensured and sent by means of the following couriers espresso:

  • To Italy: Poste Italiane S.p.A. (Pacco Postacelere 3, tracking available using "My Orders" function on our web-site)
  • To all Countries within the European Community, to Switzerland and Norway: Poste Italiane S.p.A. (International Package, Pacco Postacelere Internazionale, tracking available using "My Orders" function on our web-site)
  • To the rest of the world: Poste Italiane S.p.A. (International Package, Pacco Postacelere Internazionale, tracking available using "My Orders" function on our web-site)
  • In every case the M.G.S. keep the right to choose a different courier in every moment, in the case of this one offering a better service comparing with the one over mentioned.

Delivery times:

  • Italy: Maximum within four working days.
  • European Community: Maximum within five working days.
  • Norway: Maximum within seven working days.
  • For the rest of the world: Maximum within seven working days, according also to customs legal requests. For some particular countries, the times might vary.

The M.G.S. is not responsible in the case of delivery happened in different times from the ones over mentioned.

Paiment Methods:

To carry out a payment you can choose between the following options:

  • CREDIT OR DEBIT CARD: The transactions with credit and debit card are carried out by means of the connection directly with Banca Sella, which makes the payment absolutely secure. We will never be in possession of your card’s number.
  • BANK TRANSFER: A payments by means of banking will be made after having correctly filled up the modules of purchase and received our mail of confirmation of the order (in the case of the order coming from foreign countries five euro will be added for additional expenses).

We would ask you to read and to print this document as an official contract between us.

Marghera, 28 February 2008

Alessandro Carrara,
Amministratore / CEO M.G.S.

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